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Customer Service FAQ
We are providing a Frequently Asked Questions page to let our customers find service and account information quickly and easily.
- Question: Can I get indicators for any contracts that I want as part of a Plan package?
- Answer: At present, we are offering standard packages that are comprised of the most requested markets of our customers. In the future, we will be offering many additional packages.
- Question: Is there a plan that has numbers for listed and unlisted stocks?
- Answer: Numbers for stocks are not yet available, we expect to have some stock packages available in September.
- Question: Can I get numbers for foreign equities?
- Answer: As soon as enough requests are received, we will be making numbers available for those most requested.
- Question: Are discounts available for multiple package subscriptions?
- Answer: Yes they are, prices will be quoted on a case by case basis.
- Question: I notice that the indicators are skewed for day trading. Will you be offering numbers with a longer term perspective?
- Answer: We expect to be offering more packages that will contain many more indicators per contract and have a longer term perspective.
- Question: What are the cash markets?
- Answer: The cash markets reference is in regard to foreign currencies, as demand dictates, we will be offering the indicators for these currencies.
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